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5 Reasons Your Small Business Website Is Not Bringing in Customers

Allen Jones
Allen Jones Posted on

Most service business owners have the same complaint.

“I have a website but it is not bringing me any customers.”

After looking at enough of these sites the same problems come up every time. None of them are about design. The sites look fine. The problem is always the same five things.

1. The page title does not say what you do or where you do it

Google uses your page title to understand what your page is about. A title that says Welcome or just the business name tells Google nothing.

Change it to something like Tree Removal and Stump Grinding in Austin TX and you tell Google exactly what to rank you for. That one change can move a business from invisible to page one for local searches.

2. Your Google Business profile is incomplete

Most local customers never go past Google Maps. If your profile does not have your service area, photos of your work, and a link to your website, you are invisible to the people who are ready to hire right now.

3. The contact form is buried

If someone has to navigate to a separate contact page to find your form, most of them will not do it. Put your enquiry form above the fold on your homepage. Not at the bottom. Not on a separate page.

4. The website talks about you, not the customer’s problem

Nobody searches for 15 years of family owned experience. They search for emergency roofer near me or tree removal same week. Rewrite every sentence to talk about the problem you solve and how fast you solve it.

5. Nobody knows the website exists

A website with no directory listings takes months to appear in Google search. List your business on Yelp, local directories, and your Google Business profile. Every listing tells Google your business is real and your website is legitimate.

If you fix these five things your website will start generating enquiries within weeks not months.

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